Frequently asked questions
What makes IMAJÉ hoodies and tees different from regular brands?
Our apparel is designed with a focus on comfort, durability, and modern street style. We use premium cotton blends, double-stitched seams, and tailored fits that elevate everyday essentials.
Are your hoodies heavy or lightweight?
They’re mid-weight soft, breathable, and warm enough for cooler weather without feeling bulky.
Will the color fade or shrink after washing?
No. Each piece is pre-shrunk and dyed with long-lasting pigments to maintain color depth and fit wash after wash.
How do I find my perfect size?
We recommend checking our detailed size chart before purchase. Most customers find our sizing true to fit if you prefer a relaxed streetwear look, consider sizing up.
Are your hoodies unisex?
Yes! While we have Men’s, Women’s, and Unisex collections, our designs are versatile and can be styled by anyone.
Do kids’ hoodies fit true to age?
Yes, but we include detailed measurements to help you pick the best fit for growing kids.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–7 days depending on your location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I track my order?
Absolutely. You’ll receive a tracking link as soon as your order ships.
Do you offer international shipping?
Yes, we ship worldwide. Shipping times and rates vary by region.
How should I wash my hoodie or tee?
Machine wash cold, inside out, with like colors. Tumble dry on low heat or hang dry to preserve texture and print quality.
Are IMAJÉ clothes sustainable?
We’re committed to responsible production. Our cotton is ethically sourced and our packaging is eco-friendly and recyclable.
Do you accept refunds?
Yes, we offer full refunds for returns that meet our policy conditions.
What if the size doesn’t fit me?
No worries! You can return or exchange unworn items within 14 days of delivery.
Who do I contact for support?
Our customer service team is always ready to help reach us via the contact form or at support@imajeofficial.com.
